Shipping & Returns Policy
At www.locsshades.net, we are committed to ensuring your satisfaction with every purchase. Please read our Shipping & Returns Policy carefully to understand how we handle the shipment of your order and returns.
Order Processing: We strive to process and ship your order as quickly as possible. Please allow 1-2 business days for order processing before shipment.
Shipping Methods: We offer various shipping methods to suit your preferences and needs. You can select your preferred shipping method during the checkout process.
Shipping Costs: Shipping costs are calculated based on your chosen shipping method and the destination. These costs will be clearly displayed during the checkout process.
Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status and location of your package.
Returns & Exchanges:
We want you to be delighted with your purchase. If for any reason, you are not satisfied with your sunglasses, we offer a hassle-free return and exchange policy:
90-Day Return Policy: You may return sunglasses within 90 days of the purchase date, provided they are in their original condition, including the original tag and packaging.
Restocking Fee: In certain conditions, a 25% restocking fee may apply. This fee is assessed on a case-by-case basis, primarily for items that are not returned in their original condition.
Return Shipping Costs: Customers are responsible for all return shipping costs, unless it was our mistake in shipping the wrong items. We recommend using a trackable and insured shipping method to ensure the safe return of your items.
To return your product, you should mail your product to:
39252 WINCHESTER RD STE 107-198
Murrieta California US 92563
Refunds & Exchanges: Once we receive your returned items and verify their condition, we will process your refund or exchange. Refunds will be issued to the original payment method used during the purchase.
If you have any questions or need assistance with your order or return, please do not hesitate to contact our Customer Service team at firstname.lastname@example.org. Please don’t forget to provide your order number or the exact full name on the order. We are here to help and ensure your shopping experience with us is exceptional.
Thank you for choosing LocsShades.net for your Sunglass needs. Your satisfaction is our priority.